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Billing & Payments

Outstanding Balances

Track and follow up on unpaid invoices across your club.

Last updated March 22, 2026

Accessing Outstanding Balances

Navigate to Revenue > Outstanding Balances to see all unpaid invoices.

What You See

The outstanding balances page lists every family with unpaid invoices:

  • Family Name — Parent/guardian name
  • Athletes — Which athletes have unpaid fees
  • Total Owed — Sum of all unpaid invoices
  • Oldest Invoice — Due date of the oldest unpaid invoice
  • Status — Pending, overdue, or partially paid

Filtering

Filter the list by:

  • Team — See balances for a specific team
  • Date Range — Focus on invoices from a specific period
  • Status — Show only overdue or all pending

Taking Action

From this page, you can:

  • Send Reminders — Email payment reminders to families with outstanding balances
  • View Details — Click a family to see individual invoices
  • Generate Payment Links — Create direct payment URLs to share

Roster Fee Status

Navigate to Revenue > Roster Fees for a team-by-team view of fee collection:

  • See which athletes on each team have paid
  • Identify outstanding balances by team
  • Useful for confirming roster eligibility

Tips

  • Review outstanding balances weekly during the season
  • Send reminders before payment deadlines
  • Use the roster fee status to quickly check team-level compliance before events
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