HELP CENTER
Home / Help Center / Billing & Payments
Billing & PaymentsOutstanding Balances
Track and follow up on unpaid invoices across your club.
Last updated March 22, 2026
Accessing Outstanding Balances
Navigate to Revenue > Outstanding Balances to see all unpaid invoices.
What You See
The outstanding balances page lists every family with unpaid invoices:
- Family Name — Parent/guardian name
- Athletes — Which athletes have unpaid fees
- Total Owed — Sum of all unpaid invoices
- Oldest Invoice — Due date of the oldest unpaid invoice
- Status — Pending, overdue, or partially paid
Filtering
Filter the list by:
- Team — See balances for a specific team
- Date Range — Focus on invoices from a specific period
- Status — Show only overdue or all pending
Taking Action
From this page, you can:
- Send Reminders — Email payment reminders to families with outstanding balances
- View Details — Click a family to see individual invoices
- Generate Payment Links — Create direct payment URLs to share
Roster Fee Status
Navigate to Revenue > Roster Fees for a team-by-team view of fee collection:
- See which athletes on each team have paid
- Identify outstanding balances by team
- Useful for confirming roster eligibility
Tips
- Review outstanding balances weekly during the season
- Send reminders before payment deadlines
- Use the roster fee status to quickly check team-level compliance before events
Ready to See It Live?
See Teams Elevated in action.
Book a personalized demo and see how Teams Elevated can simplify your club from registrations to game day.
Book a Demo