Communication Preferences

How You Receive Communications

Coaches and club admins can send you emails and text messages through Teams Elevated. These may include:

• Practice and game reminders
• Schedule changes and cancellations
• Team announcements
• Registration and payment information

Email Unsubscribe

Every email from Teams Elevated includes an unsubscribe link at the bottom. Clicking it opens a page where you can:

• Unsubscribe from all club emails — Stop receiving all emails from this club
• Unsubscribe from team emails only — Stop team-specific emails but still receive club-wide communications
• Confirm with one click — No login required

SMS Opt-Out

To stop receiving text messages:

• Reply STOP to any text message from Teams Elevated
• Your opt-out is processed automatically and immediately
• You can opt back in by replying START

Important Notes

• Unsubscribing from communications does not affect your account access
• You can still log in and use the Parent Portal
• Critical account notifications (password resets, security alerts) are not affected by unsubscribe preferences
• Preferences are per-club — unsubscribing from one club does not affect other clubs

Tips

• If you’re receiving too many messages, try unsubscribing from team emails only
• Contact your club admin if you want to update which types of communications you receive
• Check your spam/junk folder if you’re not receiving expected emails