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Communications

Using Email Templates

Select and customize pre-built email templates with dynamic event data.

Last updated March 22, 2026

Selecting a Template

When composing an email:

  1. Click Use Template in the compose view
  2. Browse available templates by category
  3. Click a template to preview it
  4. Select the template to load it into your compose window

Template Variables

Templates can contain dynamic variables that auto-fill with real data:

Variable Resolves To
{{event_name}} The event’s name
{{event_date}} The event date
{{event_time}} The event start time
{{event_location}} The venue/location
{{team_name}} The recipient’s team

Preview Mode

Before sending, preview your email to see:

  • How the template looks with variables resolved
  • The final layout as recipients will see it
  • Any missing or unresolved variables

Who Can Create Templates

  • Admins can create, edit, duplicate, and delete templates using the drag-and-drop Unlayer editor
  • Coaches can select and use existing templates when composing, but cannot create or modify them

Template Library

Navigate to Communications > Email Templates to:

  • Browse all available templates
  • Filter by category
  • Preview templates before using them

Tips

  • Use templates for recurring communications like weekly practice reminders
  • Preview with real data before sending to catch any variable issues
  • Ask your admin to create templates for common use cases
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