Communications

Composing an Email

Step-by-step guide to composing and sending emails from the CRM.

Composing an SMS

Send SMS text messages to athletes and parents directly from the CRM.

Using Email Templates

Select and customize pre-built email templates with dynamic event data.

Recipient Selection

Learn how the Gmail-style recipient selector works for emails and SMS.

Understanding Delivery Reports

Track email and SMS delivery status, opens, clicks, bounces, and more.

Unsubscribe & Opt-Out

How unsubscribe and opt-out works for email and SMS communications.